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  1. BigONE
  2. FAQ

FAQ

Guideline

  • How to fill in the inquiry form if the deposit has not been received?
  • Account overview
  • BigONE Grid Trading Operation Tutorial - App
  • BigONE Grid Trading Products FAQ
  • BigONE Grid Trading Operation Tutorial - Web Users
  • New Version of Earn Products FAQ
See all 57 articles

Trading Instruction

  • Advanced Limit Order - ImmediateOrCancel (IOC)
  • A SL/TP Order
  • How to handle Order Exceptions
  • BigONE Fee Policy
  • Orders & Deal

Wallet Instruction

  • About BigONE Security Level
  • How Long Does It Take to Confirm My Transactions?
  • Why My Withdrawal Has Been Rejected?

Miscellaneous

  • What If I Deposited The Wrong Tokens?
  • Deposit Forgot or Wrong Tag/Memo/PaymentID
  • How to Set/Change/Reset Your Asset PIN?
  • What Should I Do If I Forget My Password?
  • Why Can't I Receive BigONE's Notification Email?
  • Withdraw to wrong address
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