FAQ
Guideline
- How to get the Telegram user ID？
- How To Use Internal Transfer -- Blockchain Getting Started Tutorial Chapter 9
- Blockchain Getting Started Tutorial Chapter 7
- Withdrawal--Blockchain Getting Started Tutorial Chapter 6
- Deposit--Blockchain Getting Started Tutorial Chapter 5
- Asset PIN--Blockchain Getting Started Tutorial Chapter 4
Trading Instruction
2FA Authentication
- Google 2FA Guideline
- Why my Two-Factor Authenticator doesn't work？("Incorrect Code" errors)
- How to set up Two-Factor Authentication for my account?
- Reset Two-Factor Authentication
- How to recover Google Authenticator
- The tutorial of 2FA for iOS
Wallet Instruction
- The instructions of BigONE Security level
- Instruction for Internal Account Transfer
- How to Deposit TNB?
- I forgot to add a memo when making a deposit of GXS or BTS to BigONE. What should I do?
- How to deposit and withdraw cryptoassets?
- How long does it take to confirm my deposit or withdrawal？