1. Download and install Google Authenticator on your phone;
For iOS users, search for "Google Authenticator" in the App Store and download at: Please click here
For Android users, search for "Google Authenticator" in the Google Play Store and download at: Please click here.
2. Open BigONE Google two-step verification operation manual;
1. Go to the BigONE official website (https://www.bigonechina.com/en), log in to your account, click on "Personal Center" in the upper right corner, and select "Account Security";
2. On the Account security page, select "Google Authentication" and click "Set";
3. Jump to the 2-Factor Authentication page, open your Google Authenticator, select "Scan QR code" or "Enter a setup key", scan the QR code of "Step 2" or select "Step 3" to enter the secret key to complete the authentication;
Google Authenticator Page Explanation:
(1) Edit or Export Accounts
(2) Update the Countdown
(3) Verification Code Display
(4) Add Verification Code
Reminder:
- Write down the secret key in "Step 3" and keep it in a safe place;
- It may take up to 7 business days if you try to restore 2FA without this key (e.g. your phone got lost or erased).
4. Click on "Verification Code", receive and enter;
5. Enter the Google Authentication Code and click "Enable";
6. Google 2-Factor Authentication complete.
Security Reminder:
For your account security, please check the access address, turn on the security authentication, do not disclose the SMS and Google verification code to anyone, including BigONE staff.
- Confirm that the URL you visit is https://www.bigonechina.com to prevent phishing;
- Freeze your account immediately and contact BigONE customer service as soon as you find any abnormal login or operation on your account;
- Do not install any browser plug-in that claims to be related to BigONE;
- Do not disclose passwords or SMS, email, Google verification codes to anyone, including BigONE staff;
- Do not answer or call any phone number claiming to be BigONE customer service, beware of scams;
- Do not transfer money to anyone claiming to be a BigONE staff member.
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