BigONE has enabled order cancellation service（2021/05/19）

Dear BigONE users.

BigONE has completed the maintenance of the entire site system and has now restored the order cancellation function. You can go to the App and Web to cancel the order. We will resume all services at 04:00 (UTC+8) on May 19, 2021, and we will announce and notify at that time.

We apologize for any inconvenience caused during the maintenance period.

【Background】

BigONE will upgrade and maintain the entire site system at 00:00 on May 19, 2021, the maintenance time is as follows:

• BigONE will maintain the entire site system on May 19, 2021 00:00-02:00（UTC+8）, all the system services will be unavailable at that time; 
• The futures system service maintenance will be completed on May 19, 2021 02:00（UTC+8）, you can login Web and App to open position, close position, cancel order, margin call, transfer funds etc.;
• The spot system will be maintained on May 19, 2021 02:00-04:00（UTC+8）, the scope of the maintenance includes: spot, leverage, leveraged ETF, spot transfer, leverage transfer, spot deposit etc.;
• All of the system services will be restored on May 19, 2021 04:00（UTC+8）.

BigONE, more than just asset security.

Best,

BigONE Team

May 19, 2021