Dear BigONE users,
In order to optimize the trading experience for Futures trading users, BigONE will be performing maintenance for the Futures system at 12:00 (UTC+8) on 3 Aug 2021. The estimated maintenance period will be about 30 minutes. An announcement will be made after the maintenance is complete. The specific time is subject to the subsequent announcement.
During the maintenance period, all trading pairs of Futures trading will be suspended, and other functions like market update, position opening and closing, order cancellation, margin call, fund transfer will not be available. The scope of influence includes App, Web, and API (query and operation). Before the Futures maintenance is completed, users who need to cancel orders please contact the customer service for help. During the maintenance period, your assets will be well secured, please do not worry.
We apologize for the inconvenience caused to you during this period.
BigONE, more than just asset security.
2 August 2021