What is the asset PIN?

The fund password is the password that you need to fill in when you sell advertisements or sell digital assets in the BigONE legal currency trading area.

Please save it carefully. If you accidentally forget the fund password, fill in the work order as required.

Submit a request

How to set an asset PIN?

1. Set the initial asset password:

Click "Account Security"

In the security verification, find the "Asset PIN" column and set it.

2. To reset the asset PIN code:

Click "Reset"

Fill in the "Old Asset PIN" and "New Asset PIN" and confirm, and fill in the "Mobile Phone Verification Code" for verification:

3. If you accidentally forget the asset password, you need to click "Forget PIN code?" to submit a PIN reset request.

Note: The reset operation can only be performed after passing the KYC authentication of the asset PIN.

After the request is successfully submitted, the customer service staff will verify the identity information you submitted to confirm that the applicant is the true owner of the account.

You have successfully submitted an application for resetting the asset PIN. Please be patient, the processing will usually be completed within 48 hours, and the processing time will be extended appropriately in special circumstances such as a sharp increase in the number of users.

After the reset application is approved, an email will be sent directly to you. Please follow the email instructions to complete the subsequent reset operations. For security reasons, the information that the reset application is successful will not be notified in the platform message, so please be sure to check your email.