If you aren't able to receive BigONE's notification emails，you should try the following:
- Please check your spam folder.
- If you host your own email, please confirm your email server isn't blocking BigONE's email server.
BigONE recommends to use Google Chrome or Firefox when using our exchange, if you still cannot receive email, please clean your cache.
If you still can't receive BigONE emails, please create a customer support ticket and we'll be glad to assist you!